Your trusted partner in end-to-end Revenue Cycle Management

Privacy Policy

Privacy Policy

Last Updated: March 5, 2026

The Medical Biller (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website, https://themedicalbiller.com/, or interact with us in any other manner.


1. Information We Collect

We may collect the following types of information from you:

Personal Information

When you contact us through our Website, phone, or email, we may collect personal information that you provide, including:

  • Full name

  • Phone number

  • Email address

  • Mailing address

Automatically Collected Information

When you visit our Website, we may automatically collect certain information about your device and usage, including:

  • IP address

  • Browser type

  • Operating system

  • Referring URLs

  • Pages viewed


2. How We Use Your Information

We use the information we collect for the following purposes:

To Communicate with You

We use your contact information to:

  • Respond to your inquiries

  • Provide services

  • Send administrative information

  • Keep you informed about your case or our services

Legal Compliance

We may use your information to comply with applicable laws, regulations, or legal obligations, including responding to:

  • Subpoenas

  • Court orders

  • Legal requests


3. Information Sharing and Disclosure

  • SMS consent and phone numbers are not shared with any third parties or affiliates for marketing purposes. No mobile opt-in data is shared.

We do not sell or rent your personal information to third parties. We do not sell, rent, release, or transfer your SMS consent or phone number to any third party for any marketing purposes.

We may share your information in the following circumstances:

Service Providers

We may share your information with service providers who perform services on our behalf, such as:

  • Marketing services

  • Customer support

  • Technical support

These service providers are contractually obligated to protect your information and use it only for the services they provide.

Legal Requirements

We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect:

  • Our rights

  • Our property

  • The safety of our users or others


4. SMS Privacy / Opt-In Consent

By providing your phone number through our website forms, phone calls, or other communication channels, you consent to receive SMS text messages from The Medical Biller related to:

  • Customer service communications

  • Appointment or service updates

  • Billing notifications

  • Important account or service information

Message frequency may vary.

Standard message and data rates may apply depending on your mobile carrier.

You can opt out at any time by replying:

STOP

to any SMS message you receive from us.

For assistance, reply HELP or contact us using the information below.

We respect your privacy, and your SMS consent and phone number will never be shared with third parties or affiliates for marketing purposes.


5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.


6. Your Rights and Choices

Access and Update Information

You have the right to access, update, or correct your personal information.

To do so, please contact us using the contact information provided below.


7. Third-Party Websites

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.


8. Children’s Privacy

Our Website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically.


10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

The Medical Biller
300 E 2nd St 15th Floor
Reno, NV 89501

📞 Phone: (800) 881-1802
📧 Email: info@themedicalbiller.com
🌐 Website: https://themedicalbiller.com/