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Top 10 KPIs Every Revenue Cycle Manager Should Track

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Managing the healthcare revenue cycle is like piloting a plane — you can’t fly it blindly. You need the right instruments, accurate readings, and continuous monitoring to stay on course. In revenue cycle management (RCM), those instruments are your Key Performance Indicators (KPIs). They measure how efficiently your billing operations are performing, where leaks are […]

Why HIPAA Compliance Is Non-Negotiable for Offshore Billing Partners

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In today’s digital world, data is the backbone of every business — and in healthcare, it’s far more than that. Patient data represents trust. Every medical record, diagnosis code, and insurance detail carries deeply personal information that must be protected. For organizations involved in healthcare billing, especially those operating offshore, compliance with HIPAA — the […]

Reducing Claim Denials — 5 Proven Steps for RCM Success

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In the world of healthcare revenue cycle management, few challenges are as frustrating — and as costly — as claim denials. Every denied claim means delayed revenue, more administrative work, and potential cash-flow problems for healthcare providers. The good news is that most denials are preventable with the right combination of process discipline, staff training, […]